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Frequently Asked Questions Can I place an order if I do not live in the United States?At this time, we can only accept online orders from within the continental United States. How often do clocks with chimes sound? 4/4 chimes sound on the quarter hour and on the half hour as well as on the hour. Without 4/4 chimes the chimes sound on the hour. Do the pendulums swing on your clocks? Of course they do...and our key wind pendulum clocks are real pendulum clocks. If you stop the pendulum from swinging on a key wind clock, the clock stops. If you stop the pendulum from swinging on a battery operated quartz clock, the clock continues to run and the pendulum will start to swing again on its own. What is a skeleton movement? That’s a clock movement where you can see all the gears and wheels of the clock’s movement from the front of the clock. What kind of movements do your grandfather clocks have in them? They have dependable 31-day key-wind movements. You wind them once per month. They are totally mechanical and are NOT battery operated. The movement is driven by the springs you wind instead of the weights. The chimes are created by two hammers hitting two chime pin rods. Do your grandfather clocks have a night time shut off switch for the chime? No, our grandfather clocks do not have a shut off switch. However, the tone is very pleasant. Is there any assembly once I receive my grandfather clock? Yes, but it won't take long and is truly simple. The only tool needed is a Philips screwdriver to insert 8 machine screws. It will not take you more than 10 minutes from start to finish. There are excellent instructions.. We pack our clocks this way for safe shipment, and so we can have them delivered by UPS and not a freight truck that would then cost a few hundred dollars for delivery. There is nothing technical about the assembly and set up. All technical parts pertaining to the clock head and clock movement are pre-assembled and require no further attention. Do your cuckoo clocks require any assembly? Our cuckoo clocks do not require assembly. You only need to attach the weights and the pendulum, as well as insert the batteries. There is an instruction sheet inside to assist you in the operation of the clock. What if my grandfather clock does not strike the correct hour? If the clock is new, allow it to operate for several hours before making any adjustments. If the strike is off, grasp the HOUR HAND ONLY (short hand) and rotate it forward or backward to line up with the correct hour on the dial indicated by the number of times the hour strikes. Rotating this hand independently will not harm the movement. Then adjust the hands to the correct time by rotating the minute hand (long hand) clockwise being sure to stop at each hour and half hour to allow it to go through its chiming process. |
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